Privacy Policy

Last updated: July 2026

SDS Xpress Rent a Car respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use and protect information submitted through this website, enquiry forms, phone calls, WhatsApp messages, email and other customer communication channels.

Who we are

This website represents SDS Xpress Rent a Car, operated by Sunny Day Services Rent A Car, providing car rental enquiry support for customers in Muscat, Salalah and other travel needs across Oman.

Information we collect

We may collect information that you choose to provide when you contact us or submit an enquiry, including:

Name

Phone number

Email address

Pickup location

Drop-off location

Preferred vehicle type

Pickup date and time

Rental duration

Travel route or destination

Additional message or special requirement

Communication details shared through WhatsApp, phone or email

We may also receive basic technical information from your browser or device when you visit the website, such as page access information, device type and general usage information needed to keep the website working.

How we use your information

We use customer information to:

Respond to rental enquiries

Suggest suitable vehicle or service options

Discuss pickup, drop-off and travel requirements

Provide customer support before, during or after a rental enquiry

Prepare rental-related communication

Improve our website, services and customer experience

Maintain business records where required

This website does not provide instant online booking confirmation, online payment processing or automatic final pricing. Rental availability, pricing and terms are confirmed personally after reviewing your enquiry.

WhatsApp, phone and email communication

If you contact SDS Xpress Rent a Car through WhatsApp, phone or email, your information may be handled through those communication services. Please avoid sending unnecessary sensitive information unless it is required for your rental enquiry.

Sharing of information

We do not sell your personal information.

We may share information only when needed to respond to your enquiry, provide rental support, comply with legal or regulatory obligations, protect our business, or work with trusted service providers who help operate the website or communication systems.

Data security

We take reasonable steps to protect the information we receive. However, no website, email system or messaging service can be guaranteed to be completely secure. Please contact us if you believe your information has been sent to us in error or if you have a privacy concern.

Data retention

We keep enquiry and communication information only for as long as reasonably needed for customer support, business records, legal requirements, dispute handling and service improvement. When information is no longer required, we may delete or archive it according to our business process.

Your choices

You may contact us to ask about information you have shared with SDS Xpress Rent a Car, request correction of inaccurate details, or ask us to stop using your information for future communication where applicable.

Cookies and website technology

This website may use basic cookies or similar technologies to support website operation, security, admin access and user experience. More information is available in our Cookie Policy.

Third-party links

The website may contain links to external websites, maps, WhatsApp or other services. SDS Xpress Rent a Car is not responsible for the privacy practices or content of external websites or third-party platforms.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.

Contact

For privacy questions or requests, please contact SDS Xpress Rent a Car using the phone, WhatsApp, email or contact details shown on this website.